Privacy Policy

Privacy Policy

Useful Salon Solutions ("Useful Salon Solutions," "we," "our," or "us") respects your privacy. This Privacy Policy explains the types of information we may collect when you visit our website, create or manage an account, place an order, submit a form, communicate with us, attend an educational event, or otherwise interact with our business. It also explains how we may use, disclose, and protect that information.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Policy, please do not provide personal information through our website.

1. Information We Collect

We may collect information that you voluntarily provide, including:

●       Name and contact information, such as your email address, telephone number, billing address, and shipping address.

●       Salon, business, professional license, resale, or account information.

●       Login credentials and account preferences, if online accounts are offered.

●       Order history, product preferences, customer service communications, and payment-related information.

●       Messages, inquiries, applications, survey responses, event registrations, and other information you submit.

●       Marketing preferences and consent records.

●       Any other information you choose to provide.

When you use our website, we or our service providers may also automatically collect information such as your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from IP address, dates and times of visits, and interactions with website features. This information may be collected through cookies, pixels, log files, and similar technologies.

2. Payment Information

Payments may be processed by third-party payment service providers. Useful Salon Solutions does not intend to store complete payment card numbers or card security codes. Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.

3. How We Use Information

●       Process and fulfill orders, payments, deliveries, returns, credits, and account requests.

●       Establish, maintain, and administer wholesale or professional accounts.

●       Respond to questions, provide customer service, and connect customers with representatives.

●       Provide product information, technical support, education, events, and business resources.

●       Communicate about orders, account activity, service changes, safety notices, and other transactional matters.

●       Send marketing communications, promotions, educational opportunities, and company updates where permitted by law and consistent with your preferences.

●       Operate, secure, troubleshoot, analyze, and improve our website and business services.

●       Prevent fraud, unauthorized transactions, misuse, and other unlawful activity.

●       Comply with legal obligations and enforce our agreements and policies.

●       Protect the rights, property, safety, and security of Useful Salon Solutions, our customers, service providers, and others.

4. How We Disclose Information

We do not sell personal information for money. We may disclose information in the following circumstances:

●       To service providers that support website hosting, payment processing, order fulfillment, shipping, email delivery, marketing, analytics, data storage, professional services, and other business operations.

●       To manufacturers, brand partners, educators, or representatives when necessary to respond to your request, provide support, register you for an event, or administer a promotion.

●       To government agencies, courts, law enforcement, regulators, or other parties when required or permitted by law.

●       To protect our rights, investigate fraud or security concerns, enforce agreements, or protect the safety of any person.

●       In connection with a merger, financing, acquisition, sale, reorganization, or transfer of all or part of our business or assets.

●       With your direction or consent.

Service providers are expected to use information only as necessary to provide services to us and to handle it appropriately. However, their practices may also be governed by their own terms and privacy policies.

5. Cookies and Similar Technologies

Our website may use essential, functional, analytics, and advertising cookies or similar technologies. These tools can help the website function, remember preferences, understand traffic, measure performance, and support relevant communications or advertising.

You may be able to control cookies through your browser settings or a website cookie preference tool, if one is provided. Blocking certain cookies may affect website functionality. Browser-based “Do Not Track” signals are not uniformly recognized, and our response may depend on the technology and applicable law.

6. Marketing Communications

If you choose to receive marketing emails or text messages, you may opt out at any time by following the instructions in the communication or contacting us. Opting out of marketing will not prevent us from sending necessary transactional or account-related messages. Message and data rates may apply to text messages, if offered.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and protect our business. Retention periods may vary based on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, network, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for protecting any account credentials and for notifying us if you suspect unauthorized access.

9. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit certain uses. You may also have the right to withdraw consent where processing is based on consent.

To submit a privacy request, contact us using the information below and describe your request. We may need to verify your identity before responding. Some information may be exempt from a request or may need to be retained for legal, security, accounting, or operational reasons.

10. Children’s Privacy

Our website is intended for businesses and professional beauty customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

11. Third-Party Websites

Our website may link to manufacturers, brand partners, social media platforms, payment providers, and other third-party websites. We do not control and are not responsible for their privacy, security, content, or practices. Review the privacy policies of those third parties before providing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Your continued use of the website after an update means you acknowledge the revised Policy.

13. Contact Us

Useful Salon Solutions
69 Walter Street
Pearl River, New York 10965
Phone: (845) 620-1202
Email: salon.solutions@aol.com